SlotBox - Terms and Conditions
Last Updated: December 20, 2025
Introduction
Slotbox Terms and Conditions – Last Updated June 2023 Download PDF 1) Introduction a) Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website you confirm your consent with the Terms and Conditions. b) The Terms and Conditions stipulated below are effective as of January 1st 2021. The fact of using the website confirms your consent with the Terms and Conditions. These Terms and Conditions apply to the usage of a Software Slotbox.com through related enabling internet, mobile or other platforms by You (“You” or “Player” or “Players”). c) Slotbox N.V (“Slotbox”, “Casino”, “Website”, “Company”, “We”, “Us”, “Our”)is a company registered in accordance with the laws of Curaçao under Reg No. 155357 with address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curacao. Slotbox N.V. is authorized to operate under Certificate of Operation (OGL/2024/1381/0615) granted by the Curaçao Gaming Control Board. Slotbox limited, Reg No. HE413893 and address at 1 Avlonos street, Maria House, 1075 Nicosia, Cyprus, is a licensed entity and wholly owned subsidiary entity of Slotbox N.V.. Within the EEA, Slotbox Limited provides services related to the operation of the website. d) The English version of these terms and conditions is the optimal version that will be applied in all circumstances. In any case of discrepancy with respect to a translation of any kind, the English version of these Terms and Conditions are final and are the legal version to be applied. 2) Changes Of Terms and Conditions a) Current Terms and Conditions may be changed by the Company when such need occurs. The Company will notify the players of any significant changes, where possible. However, we also recommend that you visit the Terms and Conditions page regularly to check for possible updates. b) You fully understand and agree to be bound by the terms and conditions contained herein and as they may be amended by the Company. 3) Who Can Play a) The website accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website. By accessing and opening an account and using this website, you confirm and warrant that online gambling is legal and permitted in the jurisdiction where you are located and you will not use the website while resident or temporarily located in any jurisdiction that prohibits use of the website. b) The availability of the services shall not be interpreted as an offer or invitation on our part to use the services in a country where such use is illegal. c) The Company will not assume any liability whatsoever in this regard and will not reimburse any player deposits, winnings or any losses as a consequence of the violation of any legal provision that may be applicable to the player. It is the player’s sole responsibility to comply at all times with his/her own local, national or state laws that relate to online gambling d) You are solely responsible for determining whether your accessing and/or use of the website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside. Any claim against the Company brought by you for any reason whatsoever in regard to the above mentioned will be considered void and shall not be accepted. Players from Afghanistan, Albania, Algeria, American Samoa, Angola, Anguilla, Antigua Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bonaire (Sint Eustatius and Saba), Botswana, Bouvet Island, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Democratic Republic of), Cook Islands, Costa Rica, Cote d’Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Democratic People’s Republic of Korea, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Germany, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iran (Islamic Republic of), Iraq, Israel, Italy, Jamaica, Kazakhstan, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lesotho, Liberia, Libya, Lithuania, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Pakistan, Palau, Panama, Papua New Guinea, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Réunion, Romania, Rwanda, Saint Barthélemy, Saint Helena (Ascension and Tristan da Cunha), Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, State of Palestine, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania (United Republic of), The Faroe Islands, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos, Tuvalu, U.S. Virgin Islands, Uganda, United Kingdom, United States Minor Outlying Islands, United States of America (and its dependencies, military bases and territories), Uzbekistan, Vanuatu, Virgin Islands (British), Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe are prohibited from playing real money wagering games at the Website. We cannot guarantee successful processing of withdrawals or refunds in the event that a player breaches this Restricted Countries policy. e) We only accept players of or above the age of 18 years (or the legal age to gamble in the jurisdiction in which you reside, if higher). It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding the age limitation for online gambling. If the player is proven to have been underage at the time they made any gambling or gaming transactions, the player's account will be closed, all transactions or bets void. Any winnings, accrued during such time will be forfeited and the player will return to the Company any funds, withdrawn from the players account. f) The Company reserves the right to ask for the proof of age from the player and limit access to the website or suspend the player’s account to those players who fail to meet this requirement. 4) Accepted Currencies a) We accept payments made in the following currencies: EUR, CAD, INR, USD, NOK, KRW, YEN, ZAR, GBP. b) The internal operating currency of the Website is Euro. Due to this fact, in case You transact in other currencies, the amount deducted from Your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of Your bank and/or the Casino's payment processing system. 5) Fees and Taxes a) The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the player's residence. If a user makes a deposit and does not place any wagers, We reserve the right to cover our fees in the case the user makes a withdrawal. b) All deposits need to be wagered a minimum of 2x before withdrawal. The 2x wagering requirement excludes wagering when a bonus is actively being turned over. c) A deposit is required to make a withdrawal. d) We do not charge players any transactional fees, such as charges for deposits or withdrawals. However, it is the player’s responsibility to check with their bank and or other payment service provider as to whether they levy any such charges. 6) Game Rules a) The player confirms that he/she knows and understands the rules of games offered by Slotbox. It is at player’s discretion to know the payout percentage of each game. 7) Availability of Games a) Certain games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time. 8) Disclaimer Of Liabilities a) The player is aware of the fact that gambling at the website may lead to losing money. The Company is not liable for any possible financial damage arising from the use of the website. b) The Company is taking effective measures to protect player’s private data from any unauthorised use and is only making it available to parties involved in providing of gambling services through the website. Notwithstanding this, the Company is not responsible for how the information is further treated by third parties, for example third party software providers or affiliates. Treatment of player’s private data by such parties is subject to Terms and Conditions of these parties, if any. c) The Company is not liable of any hardware or software, defects, unstable or lost Internet connections, or any other technical errors that may limit player’s access to the website or prevent player from an uninterrupted play. d) In an unlikely case where a wager is confirmed or a payment is performed or a bonus is credited by us in error, We reserve the right to cancel all the wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error. e) If We mistakenly credit your Player Account with winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain Our property and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email. f) The company, its directors, employees, partners, service providers: i) do not warrant that the software or the Website is/are fit for their purpose; ii) do not warrant that the software and Website are free from errors; iii) do not warrant that the Website and/or games will be accessible without interruptions; iv) shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Website or your participation in the games. g) You hereby agree to fully indemnify and hold harmless the Company, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games. h) You acknowledge that the Company shall be the final decision-maker of whether you have violated the Company’s Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website. i) Please, note that the Company holds no liability for any deceitful actions of the residents of “Restricted Countries” in order to gain access to the website notwithstanding restrictions applied for the website usage by the residents of “Restricted Countries 9) Use Of Player’s Account a) Each player can create only one personal user account. Creating multiple user accounts by a player can lead to termination of the accounts and suspending of all payouts. The player shall not provide access to his user account or allow using the website to any third party including but not limited to minors. Any returns, winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by the Company, and players undertake to return to Us on demand any such funds which have been withdrawn from the Duplicate Account. b) Players are obliged not to disclose the login details of a member account to third parties and not to allow the third parties to gamble on the Website through their member account. c) Players are responsible for the security of the member account access data, as well as for the security of accounts in social networks used for gambling with Us. d) Players confirm that they are not a Company employee or a relative of a Company employee. e) Players are responsible for all actions taken at Slotbox through their member account. f) Player understands that the Company has the right to cancel their bets if: player or a third party can affect the outcome of a bet; layer or affiliated third parties violated the Terms and Conditions; the outcome of a bet was the result of illegal actions; the bet was made during any technical failure g) You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form. 10) Anti-fraud Policy a) The Company has a strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to: i) participating in any type of collusion with other players, ii) development of strategies aimed at unfaithful winnings, iii) fraudulent actions against other online gaming providers or payment providers, iv) chargeback procedures with a credit card or denial of some payments made, v) other types of cheating, vi) or is known to have gone bankrupt in the country of his residence, vii) providing incorrect information about personal data during registration b) The Company reserves the right to terminate the player account and suspend all payouts to the player. This decision is at sole discretion of the Company and the player will be informed via phone or email based on the contact details provided at registration. The Company also reserves the right to inform the regulatory bodies of such fraudulent actions performed by the player. c) The administration of the Company reserves the right to call its players if regarded as a necessary part of verification. The account will not be verified, and the win will not be processed till the conversation with the manager comes about (the call is realized via phone number provided at the player's account). In case the phone number is invalid or missing herewith possible fraud take place, the Company reserves the right to terminate the account and confiscate the win. If the player does not get through the procedure within four weeks, the account will be permanently closed with no re-admittance to the Website. Such actions may help to reduce fraudulent actions and avoid negative practice in the future. In case the player has duplicate accounts with bonuses, or same ID, or used few accounts in the same browser, or same playing scheme at both accounts, the Company reserves the right to terminate such accounts and withhold the win. If a customer avails of registration free spins herewith his/her country differs from IP address, the administration of the Company reserves the right to terminate such accounts and withhold the win in order to avoid negative practice in the future. If a customer or group of customers are suspected to have taken Our offers for the purposes of abusing the promotion, the Company reserves the right to void the bonus and any winnings. d) Abusing of the promotion includes: i) delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements. ii) leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed. iii) playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play. iv) using strategies that take advantage of any software bug or failure. e) The Company has zero tolerance to advantage play. Any player who will try to gain advantage of Our welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of: i) use of stolen cards; ii) chargebacks; iii) creating more than one account in order to get advantage from Our promotions; iv) providing incorrect registration data; v) any other actions which may damage the Company. f) We reserve the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at the Company’s discretion, not to be exercised unreasonably. The Company reserves the right to retain payments, if suspicion or evidence exists of manipulation of the Website or casino system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. We reserve the right to terminate and/or, change any games or events being offered on the Website. g) Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report to the Us any error or incompleteness immediately. Should you fail to fulfil such obligations, We have a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification. Please note that if you requested a withdrawal, but the sum of bets made since the last deposit is less than 1x times the size of that deposit, We reserve the right to charge you the costs of transaction processing for deposit and withdrawals. This decision is at sole discretion of the Company. 11) Deposit a) We offer a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as different web wallets. Please contact our support team at [email protected] to inquire about the payment methods which are most favourable for your country of residence. b) Please note that the minimum amount of deposit is 10$/€ or the equivalent amount in any other of our other supported currencies. The maximum amount of deposit depends on the payment method you decide to use. c) We do not accept third party payments. You must make deposits only from a bank account , bank cards VISA/MasterCard, payment systems Skrill/NETELLER or other payment methods/wallets that are registered in your own name . If we determine during the security checks that you have violated this condition then your winnings will be confiscated and original deposit returned to the owner of the payment account, also The Company is not responsible for the lost funds deposited from third party accounts. d) By depositing money you agree not to make any charge-backs, reversals or otherwise cancel any deposits into your account, and agree to refund and compensate us for unpaid deposits. 12) Withdrawal / Refund Policy a) The minimal amount for withdrawal is 20$/€ or the equivalent amount in any other of our other supported currencies. The maximum amount for withdrawal depends on the payment method you decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount will be withdrawn in instalments. Your withdrawals will be processed as soon as possible, however, please keep in mind that some payment options take up to 5 banking days to process the withdrawal request. b) If you have deposited via credit or debit card and the amount of withdrawal is equal or smaller to the one deposited, we reserve the right to pay the withdrawal amount back to the credit or debit card. If the amount exceeds the one deposited, the amount in excess will be paid via one of the alternative payment methods. We reserve the right to check your identity prior to processing payouts and to hold withdrawals for the time needed to check your identity. In case you provide false Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email. c) Please note that for supported countries we are not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion. d) Please note that the withdrawal can only be processed with the payment method used to fund the player balance. Only when the payment method is not available as a withdrawal option, alternative methods will be offered to the player. e) Notices for withdrawals must be made via the Website. Casino will not accept withdrawal demands made by live chat or by electronic mail f) The Company reserves the right to check player’s identity prior to processing payouts and to hold withdrawals for the time needed to check the player’s identity. In case of false personal data provided by the players, the withdrawal can be refused, and the user account can be terminated. The player will be informed thereof by email. In some cases We may require verification of any player via live video call (e.g. Skype/Facetime). Maximum withdrawal amount processed to a player is 4,000 € or currency equivalent daily, 16,000 € or currency equivalent per week and 50,000 € or currency equivalent per month, unless otherwise specified in the promotional Terms and Conditions, where exceptions can be made to players with a higher VIP status. All progressive jackpots wins will be paid in full. With exception to progressive jackpots, the company reserves the right to limit winnings from a bet to a maximum of 250,000 € or currency equivalent. g) For players with an active self-exclusion period, the following maximum withdrawal limits are available: 4,000 € or currency equivalent daily, 16,000 € or currency equivalent per week and 50,000 € or currency equivalent per month. These limits will also apply to inactive accounts. An account is considered inactive when not being used for making deposits, playing or making bets, or when it's inactive due to any other reasons, during 1 month. Finally, please keep in mind the Company is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time. 13) Dormant Accounts a) Any inactive Account where your balance is preserved will be reviewed regularly and we will attempt to notify you, via email, at your registered email address of any remaining funds held in your Account. Should an Account remain inactive (no gameplay, transactions, valid withdrawals or deposits) for a period of at least 12 months, it will be classified by us as ‘dormant’ and a maximum administrative fee of 5 €/$ or currency equivalent per month shall be deducted from your Account thereafter. You will receive email notice of at least thirty (30) days before the first deduction. The deductions may be viewed in the Cashier under \"History\". The deductions shall cease should you reactivate your Account but the administrative fees already deducted will not be reimbursed. You can reactivate your account by making one or more wagers or transactions including a valid withdrawal or deposit. You are free, at any time, to withdraw any funds which you are entitled to and which are held by us on your Account. 14) Complaints a) You are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our services. Complaints are handled in the support department and escalated to Company management in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level. If the dispute is not resolved by the Company management, you can contact any independent body, gaming authority or the licensing regulator listed on the Website. In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation. When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account. 15) Bonus Terms and Conditions a) Bonus Terms and Conditions are an integral part of these rules. By accepting the Terms and Conditions the player thereby accepts both Terms and Conditions and Bonus Terms and Conditions. Bonus Terms and Conditions are available on Our Website. 16) Player Responsibility a) The Player fully understands the provisions contained in this Agreement and is obliged to comply with them. b) The Player ensures that their age is 18 or older, but sufficient to participate in gambling, according to the legislation of the country of their residence. c) The Player acknowledges that their details in the personal account of the Casinos are correct. d) The Player acknowledges that they have only one active gaming account with the Casino. e) The Player is obliged not to disclose the login details of their gaming account to third parties and not to allow the third parties to gamble at the Casino through their gaming account. f) The Player is responsible for the security of the gaming account access data. This includes creating a PIN which is not easy to guess. This includes creating a PIN which is not sequential, the same repeated number or date of birth. The player is also responsible for the security of accounts in social networks that are used for gambling at the Casino. g) The Player confirms that they are not a Casino employee or a relative of a Casino employee. h) The Player is responsible for all actions taken at the Casino through their gaming account. i) The Player acknowledges that they are aware of the risk of losing money in the course of gambling. j) The Player assumes the obligation not to carry out illegal financial transactions, the legalization of proceeds from crime, and any other operation in violation of applicable law, through the Casino. k) The Player acknowledges that they do not use the funds for third parties to replenish the Casino account. l) The Player agrees that the Casino has the right to require additional verification of their identity or their actions at the Casino website. m) The Player understands that the Casino has the right to cancel their bets if: i) the Player or a third party can affect the outcome of a bet; ii) the Player or affiliated third parties violated the Terms and Conditions; iii) the outcome of a bet was the result of illegal actions; iv) the bet was made during any technical failure. v) The Player agrees that if they broke these rules or the Casino has reasonable grounds to assume that the Player has violated the rules, the Casino reserves the right to suspend their gaming account, cancel the bets, refuse to pay the winnings or use the funds on the Player’s gaming account for compensation of its own losses resulting from the actions of the Player. 17) Intellectual Property Rights a) The content on the Casino website is subject to copyright and other proprietary rights held by the Casino or used under license from third party rights owners. All downloadable or printed materials contained on the website may only be downloaded to a single personal computer and can be printed solely for personal and non-commercial use. b) Under no circumstances the use of the website grants the user any rights to the intellectual property (e.g. copyright, know-how or trademarks) owned by the Casino or any other third party. c) Any use or reproduction of the trade name, trademarks, logos or other creative materials presented on this site is prohibited. d) You will be solely responsible for any damage, costs or expenses arising out of or in connection with any prohibited activities. 18) Severability a) If any of the Terms becomes void, illegal or in any degree loses their validity, such term, condition or provision will to the appropriate extent be separated from the remaining provisions, terms and language, which shall fully retain their validity, as provided by legislation. 19) Casino Jurisdiction a) These Terms and Conditions are subject to and construed in accordance with the laws of Curacao, and you irrevocably submit to the exclusive (single) law of the courts of the jurisdiction of Curacao for the settlement of any disputes (including claims for compensation and counterclaims) which may arise in connection with creation, legitimacy, effect, interpretation or action, or the legal relationship established by the Terms and Conditions or in any way arising from them. 20) Responsible Gaming a) We want you to enjoy your experience on our site, while remaining aware of the social and financial harms associated with problem gambling. You understand that when you are playing games of chance that involve money, you can also lose money. Gambling can be addictive. We have developed tools that will make Your gaming experience safer. b) Self-Exclusion (“Time out”) - Should you need to take a break from gambling with this Website you may do so by contacting support or using the tools available in My Account section. Time out means that your Player Account will be closed for the specified period. Excluding yourself will affect your Player Account with this Website only (although if the company determines that it is appropriate to apply the time out on other brands under the same license, it may do so). Self-exclusions may be for a definite period or a permanent one. c) If you wish to perform a Time Out through customer support, you may do so by contacting [email protected] stating your reasons. The implementation of a Time Out requested by email is not immediate. We are not responsible to refund any funds lost between the period a Time Out was requested via email and the time it was processed by us. For a self-exclusion to take effect immediately, please self-exclude electronically through the site. d) Players are to note that we would not be made aware of any self-exclusions set-up on other gambling websites. e) We reserve the right to proactively place financial limits or also to Time Out Your Player Account where, for responsible gaming reasons we deem it appropriate to do so and we may refuse a request from you to remove or reduce such limit. f) Under-Age Players - We do not allow anyone under 18 years of age to open an Account on Our Websites. g) Should you feel that you have developed a dependency towards gambling we strongly recommend you do not sign up to Our website as well as other gambling sites. You can find helpful information around problem gambling at https://www.begambleaware.org/ h) Filtering solutions allow you to regulate access to the internet or certain websites, based on chosen criteria. These filtering solutions can use filters to prevent children and other vulnerable people from accessing gambling websites. If you share your computer with friends or family who are under the Legal Age to register or gamble with our site, or who have requested self-exclusion from gambling sites, or who may otherwise be vulnerable to problem gambling, please consider using such filtering solutions. Examples include: http://www.netnanny.com/ http://www.contentwatch.com/ https://cybersitter.27labs.com http://www.betfilter.com/ https://www.gamblock.com/ 21) Privacy Policy a) By accepting these terms and condition you also acknowledge that you have read, understood and accepted our privacy policy. 22) Verification (KYC) and Anti-Money Laundering a) By agreeing to the terms and conditions, you warrant that: i) You are at least 18 years of age, or any higher age required by laws that apply to you (“the Legal Age”). When opening an account you will be required to confirm that you are of minimum legal age. ii) The details supplied when opening your account are correct; iii) You are the rightful owner of the money in your account; iv) You are a resident in a jurisdiction which allows gambling; and v) The money deposited is not derived from any activity which is illegal. b) The company complies with laws, regulations, and guidelines for the prevention of money laundering and the funding of terrorism. Suspicious transactions shall be investigated by the company and, if necessary, a suspicious transaction report will be made by the company to the competent FIU. In any such event, the company is prohibited from informing any players or third parties involved, save in limited circumstances, that an investigation is being or may be carried out, or that information has been or may be transmitted to the competent Authorities. Furthermore, in the event of any suspicious transactions, the company may suspend, block or close the account(s) of the relevant player(s) and withhold funds as may be required by law and/or by the competent Authorities. c) All transactions made by players on our site are checked to prevent money laundering and all other illegal activity. d) By agreeing to the Terms & Conditions you authorise us to undertake such verification checks as we may require ourselves or may be required by third parties (including regulatory bodies) to confirm your age, identity and contact details and to prevent money laundering (the "checks"). e) We reserve the right to withhold any payment to/from a player’s account, to such player, until we are satisfied that the identity, age and place of residence of the player has been suitably verified. f) We are required to undertake verification of your age. We are also required to verify your identity upon your gambling reaching a certain threshold, but we maintain the discretion to verify your identity at any time. We may lock your account or prevent withdrawals until such time as your identity has been verified. We may use a recognised third-party provider to undertake these checks on our behalf or we may get in touch with you directly to provide us KYC documentation. By agreeing to these terms, you authorise us to provide your personal details to such third party, who will keep a record of the information we provide to them. g) In certain circumstances we may have to contact you and ask you to provide further information to us directly in order to complete the checks. If you do not or cannot provide us with such information, then we may suspend your account until you have provided us with such information or permanently close your account. Additionally, you will have to provide identification. h) Acceptable documentation to complete the checks include: i) Passport, national identity card or driving License together with a recent utility bill (e.g., gas, telephone, insurance) less than three months old. ii) Proof of payment – subject to the deposit method used (copy of the credit card used, screen shot of e-wallet or recent bank statement). iii) Additional verification may be required such as proof of funding of E-wallet accounts. i) If after verifying your identity it results that your account details do not match, we reserve the right to immediately close or suspend your account and any winnings and bonuses will be confiscated and depending on circumstances any remaining balance of the deposit returned
Key Points Summary
- Minimum Age: You must be at least 18 years old to register and play
- Account Responsibility: You are responsible for maintaining account security
- Bonus Terms: All bonuses are subject to specific wagering requirements
- Withdrawal Conditions: Verification may be required before processing withdrawals
- Fair Gaming: All games use certified random number generators
- Legal Compliance: You must comply with local gambling laws and regulations
Contact Information
For questions regarding these Terms and Conditions, please contact SlotBox customer support through the available channels on our official website.